Frequently Asked Questions
Huntsman is here to help. Whether it's a question about our bespoke services, ready-to-wear collections, or international trunk shows, you'll find our most frequently asked questions here.
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What is bespoke tailoring?
Bespoke tailoring is the finest handcrafted clothes that money can buy, and that a person can make. Bespoke tailoring creates garments that fit and feel as comfortable as a second skin, because they are made to your exact measurements and specifications.
It’s an art form that begins with up to 28 measurements to create a 2D rendering of your body, as a paper pattern. Up to 80 hours of handwork by the most skilled team of cutters and tailors on Savile Row are woven into the soul of every one of our tailored garments. From measuring and drafting your paper pattern, to hand stitching and finishing details, no two bodies are the same, and so no two bespoke suits, shirts, or separates are the same.
At Huntsman, we offer a comprehensive range of bespoke services, including bespoke shirting, bespoke ladieswear, tweed creation and bespoke slippers as well as two distinct bespoke tailoring services: Bespoke 1849, and Huntsman Bespoke. Bespoke 1849 is our signature service, unchanged for over 170 years. The entire bespoke process takes place within the walls of 11 Savile Row. Huntsman Bespoke is a new service that offers the same prestige and luxury of a bespoke suit, at a price point competitive with its made-to-measure counterparts.
Do you sell made to measure suits?
The heart of Huntsman is bespoke. For this reason, we do not offer a made-to-measure service. Instead, we offer two distinct bespoke services. Bespoke 1849, and Huntsman Bespoke. Huntsman bespoke is a new service, that offers the same prestige and luxury of a bespoke suit, at a price point competitive with its made-to-measure counterparts. It’s a better service, better fit and at a price that can match a made-to-measure suit.
Ladies bespoke is currently only available as a Bespoke 1849 service.
Huntsman also offers a ready-to-wear and made-to-order service to compliment our bespoke tailoring.
How much does your bespoke tailoring cost?
Huntsman offers a comprehensive range of bespoke services. Pricing for your bespoke order will depend on several factors, all of which your client manager will discuss with you at your first appointment, including your choice of cloth, style details, finishing and customisation.
A two-piece bespoke suit from our Bespoke 1849 service starts from £6,500
A two-piece bespoke suit from our Huntsman Bespoke service starts from £4,200
Huntsman bespoke shirts start at £380 with a minimum order of three shirts.
Huntsman ladies bespoke starts from £6,500 for a two-piece suit.
Do you make women’s clothing?
Yes! Huntsman is proud to boast our own dedicated Ladieswear Cutter and team dedicated to making bespoke ladieswear.
Where is your clothing made?
All Huntsman Bespoke 1849 garments are made in store at 11 Savile Row. From your first fit, through to drafting your pattern, cutting your cloth and making, pressing and finishing your garment all take place in our workshops, unchanged since 1849.
Huntsman Bespoke garments are drafted, cut, pressed and finished in our workshops at 11 Savile Row, however some sewing and making is done off-site, by a Huntsman trained and certified partner atelier. In doing this, we can deliver a bespoke suit at a competitive price, without compromising on quality.
Huntsman garments ordered on one of our international Trunk Shows will be cut at either 11 Savile Row, or Huntsman on W57th Street, New York, depending on your region.
All Huntsman ready-to-wear and made-to-order garments are produced in Portugal.
How long does it take to make a bespoke suit?
Each bespoke commission takes over 80 hours of handwork, and requires up to three individual fittings. The delivery of your suit will depend on your availability for fittings, and could be subject to time fluctuations pending demand, however we aim to deliver your suit within 14-16 weeks from your first appointment.
Do I have to make an appointment?
Huntsman, 11 Savile Row is open from Monday - Friday 9 am - 5.30 pm and Saturday 10 am - 3 pm, and whilst we always welcome walk-in customers, we advise making an appointment for our bespoke services ahead of your visit, to ensure we can properly assist you.
All of our Trunk Show visits are by appointment only, so we please ask that you make a trunk show appointment ahead of our arrival.
Huntsman on W.57TH is by appointment only. You can make an appointment for Huntsman on W57TH here.
How many fittings will I need?
This depends on whether you're a new or existing customer and the nature of your garment.
For new customers, we recommend two to three fittings before your garment is finished and handed over to you.
Once you have an established pattern with us and have been assigned a Cutter it may be possible to place further orders without as many fittings.
Are future alterations included in the price of my bespoke suit?
At Huntsman we believe passionately in the quality and longevity of our bespoke tailoring; so much so that you won’t leave the shop until you and we are totally satisfied with your bespoke garment. However, we appreciate that with wear and the rigours of life, some alterations may be necessary.
We’re happy to honour minor alterations caused by due wear. Alterations pertaining to the size, shape and design of your garment after it has left the shop may be subject to additional costs.
Clients who have inherited a Huntsman garment from a former Huntsman client or relative can speak to us about our Inherited Garment Service.
Will you tailor my non-Huntsman garments?
We will not provide tailoring and alteration services to any garments that are not made by Huntsman.
Can I buy fabric directly from you?
As a bespoke tailoring house, we are pleased to offer clients an extensive range of luxury cloths, including several Huntsman exclusive house cloths. These are only available as a bespoke garment commission. We will not sell full bolts or cut lengths directly.
Clients purchasing our tweed experience will be able to design and create their own bolt of cloth in either a 30M or 60M run. This cloth belongs to the client, but can be stored at Huntsman for future commissions.
Can I visit the Kingsman Room?
Huntsman is the home of, and inspiration for Matthew Vaughn’s blockbuster spy-capers Kingsman: The Secret Service, Kingsman: The Golden Circle and The King’s Man. Today we still welcome film enthusiasts around the world to 11 Savile Row.
The Kingsman Room is still a working fitting room, and so kindly ask that if you are visiting the Kingsman Room, to display courtesy to other Huntsman patrons. As a workspace and shop we must always prioritise the comfort, safety and privacy of our clients, which is why we cannot allow any tour groups, organised parties or groups larger than 4 people into the shop at one time to visit the Kingsman Room.
Huntsman reserves the right to deny filming and photography of the Kingsman Room and shop.
Can I return my bespoke garment?
Bespoke tailoring is designed to meet your every specification. We won't let your garment leave our workshops until you are totally satisfied with it. For this reason we cannot accept refunds or exchange for goods or credit on bespoke garments.
Can you make specialist garments?
We are proud to say that the Huntsman team can make anything, including military regalia, service uniforms, ceremonial dress and special commissions.
How is bespoke tailoring inherently sustainable?
Because bespoke clothing is created by commission to meet the specifications of the individual, it avoids the need for over-production and wastage. Bespoke tailoring really is an antithesis to fast fashion.
What's more, bespoke tailoring is designed to last. If cared for your bespoke clothing is of a quality that can last you a lifetime- and even longer.
Huntsman is passionate about using cloth from British mills, and cloth with an environmentally-conscious footprint.
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Where is your clothing made?
All Huntsman Bespoke 1849 garments are made in store at 11 Savile Row. From your first fit, through to drafting your pattern, cutting your cloth and making, pressing and finishing your garment all take place in our workshops, unchanged since 1849.
Huntsman Bespoke garments are drafted, cut, pressed and finished in our workshops at 11 Savile Row, however some sewing and making is done off-site, by a Huntsman trained and certified partner atelier. In doing this, we can deliver a bespoke suit at a competitive price, without compromising on quality.
Huntsman garments ordered on one of our international Trunk Shows will be cut at either 11 Savile Row, or Huntsman on W57th Street, New York, depending on your region.
All Huntsman ready-to-wear and made-to-order garments are produced in Portugal.
What is your ready-to-wear returns policy?
If you are not completely satisfied with an item purchased, you can return it to us within 28 days of receipt of the item(s) for an exchange or refund, free of charge.
We cannot exchange or refund made-to-order garments and personalised gifts and accessories.
How long will it take for my ready-to-wear garments to arrive?
From the time you place your order, you should receive your Huntsman goods within 1-3 working days in the UK, and 3-5 days anywhere else in the world.
If you place your order before 5 pm on a working day, we’ll aim to deliver it the next day in the UK.
Clients shopping online within zones 1-5 of London can use TOSHI at checkout to enjoy same day delivery, including hotel delivery.
Do your ready-to-wear garments come finished to a standard length?
No, all of our ready-to-wear jackets and trousers will come with unfinished hems, which can be altered as necessary to ensure a perfect fit. You will be prompted before adding an item to basket, should you want us to finish your garments in house, or should you wish to receive them unfinished.
Do you sell women's ready-to-wear?
No, currently we only sell ready-to-wear garments for men, however, may of our accessories and gifts are unisex.
What garments are eligible for your made-to-order service?
Huntsman made-to-order allows even more customisation and versatility across our ready-to-wear collections. Circumnavigating mass-production and wastage, made-to-order allows you to personalise our ready-to-wear garments, choosing your own style details, cloth and measurements.
Made-to-order is available on all jackets, blazers, coats and trousers.
How do I shop with TOSHI?
Clients in London travel zones 1-6 are eligible to select a date and delivery slot that suits them, and add to the experience optional services such as Wait & Try, Size Up / Size Down and Inspire Me.
To book a premium delivery, select the Premium Scheduled Delivery option at checkout. Once you have completed your purchase you will receive an email and SMS from TOSHI with a link to book your desired date and 1-hour time slot. Learn more here.
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Where can I visit you?
Huntsman can be found at 11 Savile Row, London and by appointment at our pied a terre on W57th Street, New York.
You can also make a trunk show appointment in major cities around the world. Huntsman travels regularly to regions across Europe, Asia, North America and the Middle East.
Is Huntsman the tailoring shop from the Kingsman movie?
Yes! Huntsman is proud to be the home of Kingsman, and inspiration behind Mathew Vaughn's blockbuster spy capers! You can learn more about Kingsman at Huntsman here.
Can I visit the Kingsman Room?
Huntsman is the home of, and inspiration for Matthew Vaughn’s blockbuster spy-capers Kingsman: The Secret Service, Kingsman: The Golden Circle and The King’s Man. Today we still welcome film enthusiasts around the world to 11 Savile Row.
The Kingsman Room is still a working fitting room, and so kindly ask that if you are visiting the Kingsman Room, to display courtesy to other Huntsman patrons. As a workspace and shop we must always prioritise the comfort, safety and privacy of our clients, which is why we cannot allow any tour groups, organised parties or groups larger than 4 people into the shop at one time to visit the Kingsman Room.
Huntsman reserves the right to deny filming and photography of the Kingsman Room and shop.
Where do you ship to?
Huntsman ships worldwide, to clients in all regions and areas, with some exclusions.
Currently Huntsman does not ship to:
Afghanistan
Algeria
Angola
Anguilla
Antigua & Barbuda
Aruba
Ascension Island
Azerbaijan
Belize
Benin
Bermuda
Bhutan
Botswana
British Indian Ocean Territory
British Virgin Islands
Burkina
Faso
Burundi
Cameroon
Chad
Christmas Island
Cocos (Keeling) Islands
Comoros
Congo - Brazzaville
Congo - Kinshasa
Cook Islands
Costa Rica
Crimea Ukraine
Cuba
Cote d'Ivoire
Curacao
Djibouti
Dominica
Dominican Republic
Egypt
El Salvador
Equatorial Guinea
Eritrea
Eswatini
Ethiopia
Fiji
French Polynesia
French Southern Territories
Gabon
Grenada
Guatemala
Guinea
Guinea-Bissau
Haiti
Honduras
Indonesia
Iraq
Kazakhstan
Kiribati
Kyrgyzstan
Lesotho
Liberia
Libya
Macau
SAR China
Madagascar
Malawi
Mali
Martinique
Mauritania
Mauritius
Mongolia
Montserrat
Morocco
Myanmar (Burma)
Namibia
Nauru
Nepal
New Caledonia
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Korea
Palestinian Territories
Papua New Guinea
Pitcairn Islands
Rwanda
Russian Fedoration
Saint Martin
Samoa
Sao Tome & Principe
Senegal
Seychelles
Sierra Leone
Solomon Islands
Sierra Leone
South Sudan
Somalia
South Georgia & South Sandwich Islands
South Sudan
St. Barthelemy
St. Barthelemy
St. Helena
St. Kitts & Nevis
St. Lucia
St. Martin
St. Pierre & Miquelon
St. Vincent & Grenadines
Sudan
Taiwan
Tajikistan
Tanzania
Timor-Leste
Togo
Tokelau
Tonga
Trinidad & Tobago
Tristan da Cunha
Tunisia
Turkmenistan
Turks & Caicos Islands
Tuvalu
U.S. Outlying Islands
Uzbekistan
Vanuatu
Vietnam Wallis & Futuna
Western Sahara
Yemen
How do I become a member of The Huntsman Club?
The Huntsman Club is a members only space situated directly above the shop on the first floor, at 11 Savile Row. With a private fitting area, showroom and event space, the Huntsman Club features a fully stocked bar and catering kitchen.
Any bespoke client at Huntsman immediately becomes a member of The Huntsman Club, which is at their disposal for fittings, private events, and parties. Booking is necessary, and your client manager will be glad to take you through your options and availability.
Do you make visits by request?
The Huntsman team makes regular trunk show visits around the world, in all major cities and regions, however we can also make visits my request for special circumstances.
Was Gregory Peck a Huntsman client?
He was! Gregory Peck was a cherish patron and friend of Huntsman for over 40 years. Huntsman outfitted Peck for some of his most iconic roles, and in much of his personal wardrobe, offscreen.
Peck's devotion to the house signified an important period from Huntsman, as we evolved from traditional equestrian tailors, to the outfitters of the Hollywood elite, thus cementing our legacy internationally.
Today, Huntsman continues to care for the Peck dynasty, and Gregory Peck's own archive has even informed some of our most iconic house tweeds.
Gregory was one of many high profile figures from the last 100 years who has chosen Huntsman as their tailor of choice. You can learn more about these distinguished figures here.